Callup.gg — Upload. Improve. Get Called Up.
Effective Date: 2026-05-22 Last Updated: 2026-05-22
By creating an account or using the Callup mobile application and related services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
These Terms constitute a legal agreement between you and 17811659 Canada Inc. ("Callup," "we," "us," or "our"), a company incorporated in British Columbia, Canada.
We may update these Terms from time to time. We will notify you of material changes via in-app notification. Continued use after changes constitutes acceptance. If you disagree with updated Terms, you must stop using the Service and delete your account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to:
If you install the optional Callup Desktop app for Windows, the following additional terms apply:
License grant. We grant you a personal, non-exclusive, revocable, non-transferable, and non-sublicensable license to install and use Callup Desktop on Windows computers you own or control, solely for personal, non-commercial use in connection with your Callup account.
Restrictions. You may not:
Your responsibility. You are responsible for ensuring that your use of the desktop app — including any gameplay capture you perform — complies with the terms of service of the games you play and with all applicable laws in your jurisdiction. Different game publishers permit gameplay capture under different terms. We do not police your compliance, and your violation of a game publisher's terms is a matter between you and that publisher.
Anti-cheat compatibility disclaimer. Callup Desktop uses Microsoft-supported screen capture APIs (Windows.Graphics.Capture) and is designed to be compatible with the major commercial anti-cheat systems used by competitive games. We make no guarantees against false positives in any specific anti-cheat system. You assume the risk of using the desktop app alongside any specific anti-cheat-protected title. If you experience an anti-cheat-related issue, contact support@callup.gg and we will investigate; we may temporarily disable capture for the affected title via remote configuration while we work with the anti-cheat vendor.
Tier mechanics. The free tier and Pro tier of Callup Desktop have different capture parameters as described in the desktop app's Settings and on https://callup.gg/download. We may adjust these parameters from time to time as the product evolves; material changes will be communicated via in-app notice.
Watermark. Free-tier captures published from Callup Desktop include a small Callup watermark in the lower-right corner of the published clip. This watermark is applied at capture time and cannot be removed retroactively. Pro-tier captures are unwatermarked.
Updates. Future versions of Callup Desktop may include an automatic update mechanism. If we ship that capability, the in-app Settings page will describe how to opt out, and we will update this Section 3.3 before any auto-update behavior becomes active. Until then, you obtain updates by downloading new installers from https://callup.gg/download.
Termination. This license terminates automatically if you breach any term in this Section 3.3, if you delete your Callup account, or if we discontinue Callup Desktop. On termination, you must uninstall the desktop app. Locally captured clip files remain yours and are not affected by termination.
No warranty for the desktop app. Callup Desktop is provided "as is." Without limiting the disclaimers and limitations of liability set out elsewhere in these Terms (Sections 9 and 10), we make no warranty that the desktop app will be compatible with any specific game, hardware configuration, anti-cheat system, GPU vendor, or driver version.
"User Content" includes video clips, comments, messages, profile information, reviews, LFG posts, and any other content you submit to the Service.
You retain ownership of your User Content. By submitting content to Callup, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, display, and perform your User Content in connection with operating and promoting the Service. This license ends when you delete your content or account, except:
All User Content must comply with our Community Guidelines. You agree not to upload, post, or transmit content that:
We employ automated and human moderation to enforce our content standards:
We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA) and equivalent Canadian copyright laws.
To submit a copyright takedown notice, send the following to our designated DMCA agent:
DMCA Agent:
Counter-notification: If you believe your content was removed in error, you may file a counter-notification with the above agent.
Repeat Infringers: We will terminate accounts of users who are repeat copyright infringers.
Callup provides a platform connecting coaches and students. Callup is not a coaching provider. We do not employ coaches, guarantee coaching quality, or assume responsibility for the coaching relationship.
Coaches operate as independent contractors, not employees of Callup. Coaches must agree to the Coach Contractor Agreement before offering services. Coaches are responsible for:
Students are responsible for:
All in-app purchases are subject to Apple's Licensed Application End User License Agreement and Apple's refund policies. In the event of a conflict between these Terms and Apple's terms regarding in-app purchases, Apple's terms prevail.
You agree not to:
The Service, including its design, features, code, trademarks, logos, and documentation, is owned by Callup and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.
If you provide feedback, suggestions, or ideas about the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free license to use that feedback for any purpose without compensation to you.
Callup features content related to third-party games (Valorant, League of Legends, CS2, etc.). All game names, logos, characters, and related assets are trademarks of their respective owners. Callup is not affiliated with, endorsed by, or sponsored by any game developer or publisher unless explicitly stated.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
Callup facilitates introductions, payments, and communication between users (including between players and coaches, and between players looking for teammates). Callup is not a party to coaching sessions, LFG-originated team activity, private messages between users, or any off-platform relationship that may arise between users.
You acknowledge and agree that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CALLUP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM:
Our total aggregate liability for any claims arising from your use of the Service shall not exceed the greater of (a) the amount you have paid to Callup in the 12 months preceding the claim, or (b) CAD $100.
You agree to indemnify, defend, and hold harmless Callup and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of British Columbia, Canada.
You may terminate your account at any time by using the Delete Account feature in Settings, or by contacting support@callup.gg.
We may suspend or terminate your account at any time, with or without notice, for:
Upon termination:
These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and Callup regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
You may not assign your rights under these Terms. We may assign our rights without restriction.
We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or infrastructure failures.
For questions about these Terms:
These Terms of Service were last updated on 2026-05-22.